Thomas Gerstmanns Blog

 

Understanding users & data to better achieve goals online. With data analytics, UX & experimentation. With my tested and proven process. My goal? #zerohunger.
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How to get Web Analytics right – Part 2 – Strategy, Goals and KPI

How to get Web Analytics right – Part 2 – Strategy, Goals and KPI

A well-founded strategy for web analytics data analysis is key to an organizations long-term success and thriving. Yet, the importance of a clear strategic direction is often underestimated. Without a precise definition of business goals, target audiences, and relevant KPIs, data analysis can quickly become overwhelming or even useless. The result? Organizations may collect vast amounts of data, but the information does not lead to the desired insights or actions. But what would it look like...

“Customer Insights with Data Analytics” – My day as guest lecturer at FH Aachen (November 14, 2024)

“Customer Insights with Data Analytics” – My day as guest lecturer at FH Aachen (November 14, 2024)

Today, on November 14, 2024, I had the opportunity to be a guest lecturer at the FH Aachen on the topic of "Customer Experience". Together with Sebastian Krämer from rose, I had the opportunity to share and discuss my thoughts and experiences on the topic of "Customer Insights & Datadriven Decisions with Data Analytics" with the students. And I also took a few things away from the day for myself.The event took place in Faculty 05 Electrical Engineering and Information Technology. The...

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Understanding your users & data to reach your goals online. With data analytics, UX & experimentation.

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Worldwide hunger is one of humanities biggest issues. I don’t want to sit and watch one more second.

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