User Experience

How to get Web Analytics right – Part 2 – Strategy, Goals and KPI

How to get Web Analytics right – Part 2 – Strategy, Goals and KPI

A well-founded strategy for web analytics data analysis is key to an organizations long-term success and thriving. Yet, the importance of a clear strategic direction is often underestimated. Without a precise definition of business goals, target audiences, and relevant KPIs, data analysis can quickly become overwhelming or even useless. The result? Organizations may collect vast amounts of data, but the information does not lead to the desired insights or actions. But what would it look like...

Vortrag “Datengetriebene Entscheidungen” – Als Gastdozent an der FH Aachen (14. November 2024)

Vortrag “Datengetriebene Entscheidungen” – Als Gastdozent an der FH Aachen (14. November 2024)

Heute, am 14. November 2024, hatte ich die Gelegenheit, als Gastdozent an der FH Aachen zum Thema "Customer Experience" zu Gast zu sein. Gemeinsam mit Sebastian Krämer von rose, hatte ich die Gelegenheit, meine Gedanken und Erfahrungen zum Thema "Customer Insights & Datengetriebene Entscheidungen" mit den Studenten zu teilen und zu diskutieren. Und auch für mich selbst so manches aus diesem Tag mitzunehmen.Die Veranstaltung fand im Fachbereich 05 Elektrotechnik und Informationstechnik...

How to get Web Analytics right – Part 2 – Strategy, Goals and KPI

How to get Web Analytics right – Part 2 – Strategy, Goals and KPI

A well-founded strategy for web analytics data analysis is key to an organizations long-term success and thriving. Yet, the importance of a clear strategic direction is often underestimated. Without a precise definition of business goals, target audiences, and...

6 SUPER-EASY Website Testing Methods For Everybody

6 SUPER-EASY Website Testing Methods For Everybody

Why use website testing methods? A successful website is more than just a beautiful design. To be successful, you must ensure your visitors reach their goals. It needs to work and be user-friendly. Your users goals and intentions always need to be in your focus. But...

Continuous Improvement – A Proven 5-Step-Process

Continuous Improvement – A Proven 5-Step-Process

With continuous improvement you get so much more out of your website, online-shop or app. More leads, more sales, more revenue. Or more donations. More of whatever is essential to you. In this article, I'll introduce you into my proven 5-step-process, how to do and...

My Roadmap To Fight Hunger: The Next 6 Steps

My Roadmap To Fight Hunger: The Next 6 Steps

Let's work together to fight hunger around the world! My name is Thomas, and I am joining the fight to reach zero hunger. Because it's just so sad, that still in 2024, despite our technological possibilities, people still starve. Today, I'm defining my roadmap for the...

Like a website relaunch, but awesome: Continuous Improvement

Like a website relaunch, but awesome: Continuous Improvement

Sometimes it seems to me as if people treat their websites like a book. Every time one single typo is found, the whole book gets printed anew. And because they dont' get updated often enough, they get outdated. So some years later, everything needs to be overhauled at...

Reaching Zero Hunger: My “WHY?”

Reaching Zero Hunger: My “WHY?”

Right now I'm starting into a new project: To help fighting global hunger. This is a post about my motivation and my "Why?".  My very first post on this topic can be found here.Why Am I Concerned with the Issue of Zero Hunger?Well, global hunger affects us all. The...

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